Care Manager - OPTIONS Care Management - Forest Hills
: Non-Executive Management
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FamilyLinks is an Equal Opportunity Employer and Provider
Position Summary: The Care Manager is a case management position primarily responsible for coordinating support services for participants in the OPTIONS program (age 60 and older) along with their families/caregivers. The position's major functions involve assessment, resource counseling, providing service planning and monitoring supports for the participants.
Position Qualifications: A Bachelor's Degree in Social Work or a Social Service related field and at least two years of relevant experience in related services or case management. A minimum of two years experience and knowledge working with the older adult population is required. The Care Manager must possess a valid PA Driver's License and access to a vehicle. The work hours can vary to include working evenings and weekends as needed.
Primary Responsibilities/Essential Functions:
The Care Manager completes an initial face to face visit and assessment within 5 business days of referral.
The Care Manager will provide community resources as needed, at least every six months.
The Care Manager will create a participant driven, strengths-based plan for each participant that includes participation from family, caregivers, and any other person designated by the participant.
The Care Manager will complete referrals to contracted service providers as needed.
The Care Manager will complete monthly contact (by phone or face to face visit) with each participant on their assigned caseload.
The Care Manager will complete all documentation within 3 business days of contact with a participant.
The Care Manager will attend all meetings, supervisions and trainings as required.
Availability during office hours, Monday through Friday 8:30 to 4:30.
Work is completed in the office, in the participant's home or other community settings.
Must be able to travel to the various Familylinks office locations.
Ability to lift and carry light boxes of files and supplies (less than 10 pounds) on occasion.